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Soapbox Digital Media

Online Boiler Company Website Audit

http://www.onlineboilercompany.co.uk/
3/10
Page Speed & Vitals
4/10
On Page SEO
Overall Score
3.5/10

The website suffers from a critical mobile speed issue and several technical on-page SEO faults limiting search visibility and user experience. Conversion architecture has solid foundations but lacks modern UX elements, hindering lead capture despite strong social proof.

4/10
Conversion Architecture
4/10
AI Search

Introduction

The website report you can’t afford to ignore

Right then. Your website should be your hardest-working salesperson, generating fixed-price boiler quotes from homeowners across Glasgow and mainland Scotland, 24/7. But is it pulling its weight, or is it quietly costing you business?

your website audit

This audit isn’t just a technical check-up; it’s a commercial review to see where you’re winning and where potential customers for a new boiler installation are slipping away. Ignoring these findings is like leaving the workshop door wide open for your competitors.

Think of your website as more than just a digital brochure for your boiler services. It has three critical jobs. First, it needs to get found. When someone searches for ‘new boiler Scotland’, your site has to show up, whether that’s in a Google search or an AI-powered answer. Second, it must make a brilliant first impression, especially on a mobile phone, where most of your customers will be looking. If it’s slow or confusing, they’re gone in a flash.

Finally, and most importantly, your site has to convert that interest into action. It needs to guide a visitor smoothly from landing on your page to completing the form for a fixed-price quote on a new Worcester Bosch or Ideal boiler. This is where the real business growth happens. A small improvement in your website’s conversion rate, which is just the percentage of visitors who become leads, can have a huge impact on your bottom line, driving down the cost of acquiring each new installation and boosting your revenue.

We’ve put ourselves in the shoes of your ideal customer: a homeowner who needs a reliable, energy-efficient boiler and wants a hassle-free online process. We’ve analysed how your digital presence helps or hinders their journey from initial curiosity to becoming a paying customer. Every visitor who leaves your site without getting that quote is a missed connection and a potential high-value sale walking out the door. This report is our straight-talking blueprint for plugging those leaks and turning your website into a powerful engine for your business.

Inside, we’ve looked under the bonnet at the key areas that drive real results. We’ll show you how your site’s speed affects first impressions, how it’s set up to appear in search results, and, crucially, how effective it is at persuading people to trust you with their boiler installation. We identify the standout wins you should be proud of and highlight the key risks that need your attention right now, all explained in plain English. This isn’t about finding fault; it’s about finding opportunity.

Your Business Info
  • Name
    Online Boiler Company
  • Service Area
    Glasgow, Paisley, Renfrew, Johnstone, Livingston, Bathgate, Falkirk, Motherwell, Coatbridge, Cumbernauld, Airdrie, Wishaw, Bellshill, Fife, Dundee, Perth, Cathcart, Giffnock, Newton Mearns, Kilmarnock, Ayr, Edinburgh, East Kilbride, Stirling, Hamilton, Greenock, Irvine, Kilwinning, Lanark, Dumfries and the rest of mainland Scotland
  • Core Offering
    Supply and installation of new, energy-efficient combi boilers from leading brands like Worcester Bosch, Vokera, and Ideal, including free wireless thermostat and full system chemical flush
  • USPs (Unique Selling Points)
    Online-led, fixed-price model with no pushy salespeople, unbeatable prices including direct trade-to-public pricing, extended manufacturer guarantees, fast installation turnaround, and 5-star customer service across Scotland
  • Audience
    Online Boiler Company
  • Website Favicon
Are these details correct?

This is the way your current website is being perceived by AI and search engines such as Google. If this is incorrect, we can help you find the correct target audience.

What this audit covers
Page Speed & Core
Web Vitals

How fast the site feels and performs on real mobiles, and why that affects visibility and conversions.

On-Page
SEO

How titles, headings, copy, internal links and schema help you get discovered for the right searches.

Conversion
Architecture

How clearly the site guides visitors to the next step and removes friction.

AI (Search)
Rankability

How well your content is understood without JavaScript and cited in AI driven results

Why you should care (In plain English)
  • More qualified demand
    Clearer pages and better metadata increase the chances you appear for the searches that actually buy.
  • More of the right actions
    Strong conversion architecture lifts enquiry and add-to-cart rates without higher ad spend.
  • Lower marketing waste
    Faster pages and clearer funnels mean fewer bounces from paid clicks and better ROI.
  • Future-proof visibility
    AI-driven results rely on clean HTML, entities and schema — get these right and you are easier to cite and surface.
How to read this report

Each section explains why it matters, how you are doing, what’s working, and what to improve.

We keep recommendations practical and prioritised so your web team can act quickly.

On-Page SEO

On-page SEO is the foundation that determines whether your website can be found, understood, and trusted by both search engines and potential customers. It encompasses all the technical and content elements on your individual web pages that directly influence how search engines rank your site and how users interact with it in search results.

Think of on-page SEO as your website’s ability to communicate clearly with Google’s algorithms and AI systems. When these elements are properly configured, search engines can easily understand what your business offers, who it serves, and why it should rank for relevant searches. This translates directly into higher visibility for the keywords that matter to your business, better click-through rates from search results, and ultimately more qualified leads walking through your door.

For a boiler installation company like yours operating in Glasgow and Central Scotland, strong on-page SEO means the difference between appearing when someone searches ‘boiler installation Glasgow’ versus being buried on page three where nobody looks. Elements like your page titles, meta descriptions, heading structure, and image optimisation work together to signal relevance and authority to search engines, while also making your listing more attractive and trustworthy to potential customers scanning search results.

The commercial impact is significant. Poor on-page SEO doesn’t just hurt rankings – it directly affects the quality of traffic you receive, how many people click through to your site, and whether those visitors convert into paying customers. A well-optimised page can increase organic traffic by 20-50% and improve conversion rates by making your value proposition clearer and your business more trustworthy in the eyes of both search engines and users.

How You Are Doing – 4/10

Your website shows a mixed picture with some strong fundamentals undermined by critical technical gaps. On the positive side, your homepage is properly indexable and followable, has substantial content (2,477 words), includes LocalBusiness schema markup, and has the All in One SEO plugin installed for easy management. Your page loads with the correct content type and has reasonable cache control settings.

However, several high-impact issues are significantly limiting your search performance. You have multiple H1 tags on the homepage which confuses search engines about your primary focus, no meta description which means Google is writing your search snippets for you, and a missing canonical tag that could lead to duplicate content issues. Additionally, 4 out of 29 images are missing alt text, your social media tags are completely absent, and you lack basic security headers. These issues combined create a significant drag on your potential organic performance and click-through rates from search results.

Page Basics and Technical Foundation

The technical foundation of your homepage is solid, which provides a stable base for SEO improvements. Your page returns a proper 200 status code, serves with the correct HTML content type, and includes cache control headers that help with page speed. The page is flagged as indexable and followable, meaning search engines can crawl and rank it without restrictions.

Your content volume is particularly strong at 2,477 words, well above the minimum threshold for helpful content and providing plenty of opportunity to target relevant keywords and answer customer questions. The All in One SEO plugin is detected, giving you the tools to make rapid improvements to titles, meta descriptions, and schema markup. Google Tag Manager is also present, which is essential for tracking the impact of SEO changes on lead generation and conversions.

Current Status: HTTP 200 response, content type ‘text/html; charset=UTF-8’, cache control ‘public, s-maxage=216000’, indexable and followable flags both true, 2,477 words of content.

Actions Needed:

  • No immediate technical changes required – foundation is solid
  • Content team: Review content structure to ensure key services and benefits are clearly highlighted
  • SEO team: Use existing strong word count to target additional long-tail keywords

Canonical Tags and URL Structure

Your homepage is missing a critical canonical tag, which is a significant technical SEO issue. Canonical tags tell search engines which version of a page is the preferred one to index, preventing problems with duplicate content across different URL variations (www vs non-www, HTTP vs HTTPS, with or without trailing slashes).

Without a canonical tag, search engines may split ranking signals between multiple versions of your homepage, weakening your overall authority for key terms like ‘boiler installation Glasgow’. This can directly impact your ability to rank competitively for your most important keywords and may result in the wrong URL version appearing in search results.

Current Status: meta.canonical not detected, canonicalSelf flag is false, indicating no self-referential canonical present.

Actions Needed:

  • Developer/SEO: Add self-referential canonical tag: <link rel=’canonical’ href=’https://yourdomain.com/’>
  • SEO: Ensure canonical uses your preferred protocol and subdomain (HTTPS and www or non-www)
  • SEO: Monitor Search Console after implementation to confirm only canonical URL is indexed

Title Tags and Meta Descriptions

Your homepage title tag ‘The Online Boiler Company | New Boiler Installation Experts’ is present and appropriately sized, which is positive for both rankings and click-through rates. However, you’re missing a meta description entirely, which is a significant missed opportunity for controlling how your page appears in search results.

Meta descriptions act as your advertising copy in search results – they’re often the deciding factor in whether someone clicks your listing or a competitor’s. Without one, Google creates its own snippet which may not highlight your key selling points like fixed pricing, local focus, or financing options. This directly impacts click-through rates and the quality of traffic you receive.

Current Status: Title present at appropriate length, meta description completely missing (metaMissing flag true).

Actions Needed:

  • Content/SEO: Create compelling meta description (120-155 characters) highlighting key benefits: ‘Professional boiler installation in Glasgow. Fixed-price combi boiler installs from £1199. Finance available. 4.9★ rated. Free quotes.’
  • SEO: A/B test different meta descriptions through Search Console to optimise click-through rates
  • SEO: Monitor impressions and CTR data to measure improvement impact

Heading Structure and Content Hierarchy

Your heading structure has a critical flaw that’s undermining your SEO effectiveness. The page contains two H1 tags: ‘JANUARY SALE! COMBI BOILERS FULLY INSTALLED FOR ONLY £1199! LIMITED STOCK AVAILABLE’ and ‘JANUARY SALE! COMBI BOILERS FOR ONLY £1199! LIMITED STOCK AVAILABLE’. Multiple H1s confuse search engines about your page’s primary focus and dilute the semantic signal for your most important keywords.

Your H2 and H3 structure shows good variety covering key topics like trust signals, service areas, and brand information. However, the promotional focus of the H1s may not be optimal for long-term SEO, as search engines prefer descriptive, keyword-rich headings that clearly communicate page purpose rather than sales-focused copy.

Current Status: Two H1 tags detected (h1Multiple flag true), varied H2/H3 structure covering business aspects, promotional tone in primary headings.

Actions Needed:

  • Content/SEO: Consolidate to single H1 focused on core service: ‘Boiler Installation Glasgow – Professional Combi Boiler Experts’
  • Content: Convert duplicate H1 to H2 or remove if redundant
  • SEO: Ensure heading hierarchy follows logical structure (H1 → H2 → H3) throughout page
  • Content: Review all headings to balance promotional messages with SEO-friendly keyword inclusion

Images and Accessibility

Your homepage contains 29 images but 4 are missing alt text, representing 13.8% of your total images. This significantly exceeds the recommended maximum of 5% missing alt text and creates both accessibility and SEO issues. The missing alt text affects important trust signals including Trustpilot graphics and business imagery.

Missing alt text particularly impacts images that build credibility like your Trustpilot score graphic and Google reviews. These trust indicators are crucial for conversion rates, but without proper alt text, they’re invisible to screen readers and search engines, reducing both accessibility compliance and the SEO value of your social proof.

Current Status: 4 of 29 images missing alt text including ‘xtrustpilot-score-graphic-2.jpg’ (appears twice), ‘google.jpg’, and profile image ‘IMG_9979-58×58.jpeg’.

Actions Needed:

  • Content/Developer: Add descriptive alt text to Trustpilot images: ‘Trustpilot 4.9 star rating for The Online Boiler Company’
  • Content: Add alt text to Google image: ‘Google reviews for boiler installation services’
  • Content: Add alt text to profile image with person’s name/role if appropriate
  • SEO: Audit all site images and maintain missing alt text below 5% of total images

Social Media and Brand Signals

While your homepage includes links to Facebook and Instagram accounts (positive for local business credibility), you’re completely missing Open Graph and Twitter Card meta tags. This means when your homepage is shared on social media, it will appear with generic, unattractive previews that don’t showcase your brand or value proposition effectively.

Social shares can drive significant referral traffic for local businesses, and professional-looking shared content builds trust and increases click-through rates. Missing social meta tags represent lost opportunities for word-of-mouth marketing and reduced effectiveness of any social media marketing efforts.

Current Status: Facebook and Instagram links present, but openGraph.title, openGraph.description, openGraph.image, and all Twitter card elements not detected (ogComplete flag false).

Actions Needed:

  • Developer/SEO: Add Open Graph tags including title, description, and 1200x630px image
  • Developer: Add Twitter Card meta tags (summary_large_image format recommended)
  • Design: Create branded social sharing image showcasing key offer or service area
  • SEO: Test social previews using Facebook and Twitter validation tools

Structured Data and Schema Markup

Your website includes LocalBusiness schema markup, which is excellent for a geographically-focused service business. This structured data helps search engines understand your business details and can contribute to enhanced search results including knowledge panels, local pack listings, and rich snippets that improve visibility and click-through rates.

LocalBusiness schema is particularly valuable for businesses serving specific geographic areas like Glasgow and Central Scotland, as it reinforces your local relevance signals and can improve performance in location-based searches. The presence of this markup suggests good technical SEO foundations.

Current Status: 2 schema blocks detected, LocalBusiness type present, providing structured business information to search engines.

Actions Needed:

  • SEO: Verify schema includes complete business details (name, address, phone, hours, service area)
  • Developer: Ensure schema includes sameAs properties linking to social profiles
  • SEO: Test structured data using Google’s Rich Results Test tool
  • SEO: Monitor Search Console for schema-related enhancements and errors

Security Headers and Trust Signals

Your website is missing all standard security headers including Strict-Transport-Security, Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options. While these don’t directly impact search rankings, they affect user trust, browser security warnings, and can influence how third-party tools and crawlers interact with your site.

For a business handling customer inquiries and potentially payment information, security headers demonstrate professionalism and protect against common web vulnerabilities. Missing headers can trigger browser warnings that increase bounce rates and reduce conversion rates.

Current Status: All security headers not detected – no HSTS, CSP, X-Frame-Options, or X-Content-Type-Options present.

Actions Needed:

  • Developer: Implement Strict-Transport-Security header: ‘max-age=63072000; includeSubDomains’
  • Developer: Add X-Content-Type-Options: ‘nosniff’ and X-Frame-Options: ‘DENY’
  • Developer: Implement Content-Security-Policy appropriate for site functionality
  • Developer: Test headers using online security scanners after implementation
4/10
On-Page SEO

Strong content and indexing but multiple H1 tags, missing meta description, absent canonical tag, and image alt text gaps harm search rankings and click-through rates.

View our SEO services

2025 Award
Nominations

Innovation in business

Sustainable Development

Conversion Architecture

Why It Matters to Your Business

Conversion architecture is the structure and sequence that turns visitors into enquiries or orders through clear value proposition, obvious signposts, easy next steps, proof at decision points, and a friction-free path to submit or buy. Think of it as the digital equivalent of a well-designed shop floor that guides customers naturally towards the till.

Here’s the money link: if your current landing page converts 3 in 100 visitors into boiler enquiries, improving your conversion architecture could lift that to 5 in 100 – that’s a 67% increase in leads without spending an extra penny on ads. For a boiler company in Glasgow, that could mean 20-30 additional qualified enquiries per month, potentially worth £30,000-£50,000 in additional revenue.

  • Primary CTA visible and compelling above the fold on mobile without scrolling
  • Lead capture form with ≤5 essential fields and inline validation
  • Trust signals (reviews, Gas Safe certification, guarantees) positioned next to the CTA
  • Clear pricing or next-step information visible immediately
  • Mobile contact options including tap-to-call and WhatsApp for instant connection
  • Urgency and scarcity messaging that drives immediate action
  • GA4 event tracking in place to measure form starts, completions, and phone calls
  • Sticky CTA or floating contact button for continuous conversion opportunity

How You Are Doing

Score: 4/10

Your landing page has strong foundations with excellent social proof (over 30,000 Facebook likes and multiple testimonials) and a clear January sale offer at £1199 for combi boilers. However, the conversion architecture suffers from significant friction points: no prominent CTA above the fold, a complex 7+ field form that could intimidate users, weak visual hierarchy, and navigation that distracts from the main conversion goal. The mobile experience lacks essential features like tap-to-call and sticky CTAs that modern boiler customers expect.

What You Are Doing Well

  • Outstanding social proof: ‘Over 30,000 Likes’ prominently displayed with multiple customer testimonials featuring photos builds immediate trust
  • Clear value proposition: ‘JANUARY SALE! COMBI BOILERS FULLY INSTALLED FOR ONLY £1199! LIMITED STOCK AVAILABLE’ communicates both price and urgency
  • Comprehensive testimonials: Multiple customer reviews with photos and specific details about service quality provide strong credibility
  • Professional imagery: Clean product photos and team images reinforce legitimacy and expertise
  • Complete contact information: Phone number, email, and physical address clearly displayed for trust
  • Technical credentials: Gas Safe registration and professional certifications visible to buyers

Where You Can Do Better

  • Add a prominent CTA above the fold: Place a large, contrasting ‘Get My Free Quote’ button next to your headline. Mobile users need immediate action options without scrolling. Target: Increase above-fold engagement by 40%.
  • Simplify your lead form to 4-5 essential fields: Reduce from 7+ fields to name, phone, postcode, and boiler type only. Convert open text questions like ‘Do you currently have a combi boiler?’ to radio buttons. Target: Improve form completion rate from estimated 15% to 25%.
  • Implement sticky mobile CTA: Add a floating ‘Call Now’ or ‘Get Quote’ button that follows scrolling on mobile. Modern boiler customers expect instant contact options. Target: Increase mobile conversions by 30%.
  • Add tap-to-call functionality: Make your phone number clickable on mobile with tel: linking. Boiler emergencies require immediate contact. Target: Capture 20% more phone enquiries.
  • Position trust signals near your form: Move key testimonials and Gas Safe certification adjacent to the lead capture form where users make their decision. Target: Reduce form abandonment by 25%.
  • Create urgency with countdown timer: Add a real countdown for your January sale to reinforce ‘limited stock’ claims. Target: Increase conversion rate by 15% through FOMO psychology.
  • Optimise CTA button copy: Change ‘Send your request’ to benefit-driven text like ‘Get My Fixed Price Quote in 24 Hours’. Target: Improve click-through rates by 20%.
  • Minimise navigation distractions: Hide or reduce top menu options to keep focus on form completion. Landing pages should funnel towards one primary action. Target: Reduce bounce rate by 15%.
  • Add inline form validation: Provide instant feedback on field completion to reassure users and prevent submission errors. Target: Reduce form errors by 50%.
  • Implement GA4 conversion tracking: Set up events for form starts, completions, and phone clicks to measure improvement accurately. Target: Gain clear conversion data within 30 days.

What We Found (The Nerdy Stuff)

Element Mobile Desktop Status / Notes Commercial Impact
Primary CTA Above Fold Not detected Not detected No prominent CTA button visible without scrolling Missing immediate conversion opportunities
Lead Form Fields 7+ fields 7+ fields Name, phone, email, postcode, boiler type, radiators, property type High friction reduces completion rates
Tap-to-Call Not detected N/A Phone number not clickable on mobile Lost mobile enquiries
Sticky CTA Not detected Not detected No floating or persistent conversion element Reduced conversion opportunities
Trust Signals Present Present ‘Over 30,000 Likes’ and multiple testimonials Strong credibility foundation
Value Proposition Present Present ‘£1199 combi boilers fully installed’ Clear pricing drives action
Urgency Messaging Static Static ‘Limited stock’ without countdown Weak urgency impact
Form Validation Not detected Not detected No inline validation visible Higher form abandonment
Navigation Menu Full menu Full menu Multiple navigation options create distraction Diverts from primary goal
Contact Options Phone, email Phone, email No WhatsApp or live chat detected Limited contact preferences
Social Proof Position Below fold Below fold Key testimonials not near form CTA Trust not at decision point
CTA Button Copy ‘Send your request’ ‘Send your request’ Generic, not benefit-focused Weak conversion motivation
Mobile Form Usability Basic N/A Standard inputs, no mobile optimisation Poor mobile experience
Load Speed Not assessed Not assessed Multiple scripts and images present Potential bounce rate impact
GA4 Events Not detected Not detected No conversion tracking visible Cannot measure improvement

Additional notes

  • Your January sale messaging is strong but would benefit from dynamic urgency elements like countdown timers
  • Consider A/B testing simplified 3-field forms against your current 7+ field version
  • WhatsApp integration could capture younger boiler buyers who prefer messaging
  • Video testimonials would add powerful social proof near your main CTA
4/10
Conversion Architecture

Good visible content and schema but AI bot access blocked by JavaScript issues and unclear robots.txt. Missing FAQ, transcripts, and freshness signals reduce AI search visibility.

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Overall Score
3.5/10

The website suffers from a critical mobile speed issue and several technical on-page SEO faults limiting search visibility and user experience. Conversion architecture has solid foundations but lacks modern UX elements, hindering lead capture despite strong social proof.

Page speed & core web vitals

Why It Matters

Page speed and Core Web Vitals are no longer just technical nice-to-haves – they’re direct drivers of your bottom line and search visibility. Google’s mobile-first indexing means your mobile performance determines how well your pages rank, and with AI-driven search results increasingly filtering out slow sites, poor Core Web Vitals can exclude you from valuable answer boxes and featured snippets entirely.

Every second of delay costs you real money. Research consistently shows that users abandon pages taking longer than 3 seconds to load, and conversion rates drop by 7% for every additional second of load time. When your mobile visitors are waiting over 13 seconds for content to appear, you’re haemorrhaging potential customers before they even see what you offer. This abandonment doesn’t just hurt immediate sales – it damages your Quality Score for paid ads, increases your cost per click, and reduces the lifetime value of every marketing pound you spend.

From an SEO perspective, slow pages consume more crawl budget, meaning search engines discover and index your new content slower. This creates a compounding problem where poor technical performance reduces your organic reach, forces you to spend more on paid advertising to compensate, and still delivers a poor user experience that converts badly. The current mobile lab results showing 13.7-second load times represent a critical business risk that’s likely costing you both search rankings and direct revenue every day.

How You Are Doing

Score: 3/10

This low score reflects a critical mobile performance crisis that poses immediate business risk. Your mobile lab results show catastrophic load times with LCP at 13.7 seconds and TTI also at 13.7 seconds – well beyond acceptable thresholds where users abandon pages. While desktop performance is reasonable at 79/100 with 2.7-second LCP, mobile-first indexing means your mobile experience determines search rankings. The massive mobile performance gaps from unused JavaScript (1640ms potential savings), redirects (1381ms), and unused CSS (750ms) indicate systemic technical debt that’s actively harming conversions and search visibility.

Your Results

Your site shows a stark mobile-desktop performance divide that’s commercially dangerous. Mobile performance scores just 47/100 with devastating 13.7-second LCP and TTI times, while desktop achieves 79/100 with manageable 2.7-second metrics. Critically, no field data was provided, meaning we cannot confirm real-user Core Web Vitals status, though mobile lab results strongly suggest CWV failures. The mobile experience is currently unusable on slower networks, with Speed Index at 12.8 seconds indicating users wait over 10 seconds before seeing meaningful content.

Metric Mobile Desktop Status Notes
Performance Score 47/100 79/100 Poor (Mobile) Severe mobile-desktop gap indicates responsive issues
LCP 13.7s 2.7s Poor (Mobile) Mobile LCP >4000ms threshold; field data needed for confirmation
FCP 4.8s 1.1s Poor (Mobile) Mobile >3000ms threshold; initial render severely delayed
CLS 0 0 Good Excellent layout stability across devices
TTI 13.7s 2.7s Poor (Mobile) Mobile >7300ms threshold; interactivity severely compromised
Speed Index 12.8s 2.2s Poor (Mobile) Visual completeness delayed >5800ms mobile threshold
TBT 390ms 60ms Needs Improvement Mobile main thread blocking suggests heavy JavaScript

What You Are Doing Well

  • Perfect layout stability with CLS of 0 across both mobile and desktop, preventing jarring content shifts that harm user experience and conversions.
  • Desktop performance achieves solid 79/100 score with reasonable 2.7-second LCP, showing your core infrastructure can deliver good experiences.
  • Server response appears optimised with Lighthouse noting ‘Initial server response time was short’ with 0ms improvement potential.
  • Desktop Speed Index of 2.2 seconds demonstrates fast visual completeness on larger screens and faster connections.
  • Desktop TTI of 2.7 seconds shows acceptable interactivity timing for desktop users browsing your site.
  • Desktop TBT of just 60ms indicates minimal main thread blocking on desktop, suggesting JavaScript execution is manageable on powerful devices.
  • No critical accessibility or security warnings detected in the technical audit, providing a solid foundation for performance improvements.
  • Cache-control and compression opportunities show potential for quick wins rather than fundamental architecture problems.

What You Need to Do

The performance crisis on mobile is actively costing you search rankings, paid advertising efficiency, and direct conversions every day. With Google’s mobile-first indexing, your 13.7-second mobile load times are telling search engines your site provides poor user value, reducing crawl frequency and ranking potential. Simultaneously, users encountering these delays abandon before seeing your content, wasting every marketing pound spent driving traffic. The identified opportunities showing 1640ms JavaScript savings, 1381ms redirect elimination, and 750ms CSS optimisation represent over 3.7 seconds of recoverable load time – enough to transform user experience and dramatically improve conversion rates.

Action Why it matters How to implement Metric to move
Eliminate unused JavaScript reducing mobile load by 1640ms Removes 1.6 seconds of render blocking; each 100ms LCP improvement increases conversions by 1-2% Developer: Bundle analysis with webpack-bundle-analyzer, remove dead code, implement code splitting LCP from 13.7s to <8s target
Remove redirect chains saving 1381ms mobile load time Direct navigation improves crawl efficiency and user experience; reduces server round trips SEO/Developer: Map redirect chains, implement direct canonical URLs, update internal linking FCP improvement by 1.3s target
Eliminate unused CSS reducing mobile load by 750ms Removes render-blocking stylesheets; faster initial paint improves perceived performance Developer: CSS audit with PurgeCSS, extract critical CSS inline, load remaining async FCP from 4.8s to <3.5s
Implement critical resource preloading for hero content Prioritises above-fold render; improves LCP and user engagement from first impression Developer: Add preload links for hero images, fonts, critical CSS in HTML head LCP reduction by 500-1000ms
Optimise JavaScript execution and main thread usage Reduces TBT from 390ms; improves perceived responsiveness during page load Developer: Defer non-critical scripts, use requestIdleCallback, implement lazy loading TBT from 390ms to <150ms
Implement server-side rendering for critical above-fold content Delivers immediate HTML content; crucial for mobile SEO and AI search indexing Developer: SSR setup with Next.js/Nuxt, or static generation for key landing pages FCP from 4.8s to <2s target
Configure CDN with aggressive caching for static assets Reduces repeat load times; improves crawl budget efficiency for search engines DevOps: Set cache-control max-age=31536000 for versioned assets, enable Brotli compression Repeat visit performance +30-50%
Audit and remove low-value third-party scripts Third-party code often blocks rendering; each removed script improves mobile TTI SEO/Developer: Script audit, move analytics to server-side, defer marketing pixels TTI from 13.7s to <8s
Implement responsive image loading with modern formats Reduces mobile data transfer; improves LCP when images are largest content element Developer: WebP/AVIF with fallbacks, responsive srcset, lazy loading below fold LCP improvement if image-heavy
Enable field monitoring for real Core Web Vitals data Provides actual user metrics; essential for measuring improvement ROI and ranking factors Developer: Implement web-vitals library, Google Analytics 4 CWV tracking Establish baseline for CWV field data
Optimise database queries and API response times Faster server response enables quicker HTML delivery; improves mobile TTFB Developer: Query optimisation, API caching, database indexing review TTFB consistently <800ms
Implement service worker for offline-first caching strategy Provides instant repeat loads; improves user experience and engagement metrics Developer: Service worker with Workbox, cache-first strategy for static assets Repeat navigation <500ms
Reduce initial JavaScript payload through lazy loading Faster initial parse; mobile devices struggle with large JS bundles blocking render Developer: Route-based code splitting, dynamic imports, intersection observer lazy loading Time to Interactive <5s target
Optimise web font loading strategy to prevent render blocking Prevents invisible text during font load; improves perceived performance metrics Designer/Developer: Font-display swap, preload key fonts, subset font files FCP improvement by 200-500ms
Implement critical CSS extraction and inline delivery Eliminates render-blocking CSS for above-fold content; dramatically improves mobile FCP Developer: Critical CSS tools, inline <15KB critical styles, async load remaining CSS FCP from 4.8s to <2.5s

These performance issues represent an immediate commercial emergency requiring urgent technical intervention. Every day of delay costs you search rankings as competitors with faster sites gain crawl preference and user engagement advantages. Start with the highest-impact changes – eliminating unused JavaScript and redirects can recover nearly 3 seconds of mobile load time within weeks, dramatically improving both user conversions and search engine evaluation of your site quality.

3/10
Page speed & core web vitals

Mobile speed is critically poor with 13.7s LCP and TTI, causing high user abandonment and hurting SEO rankings. Desktop speed is better but mobile-first indexing means urgent improvements are needed.

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Our Work

Web Design Testimonials

  • quote-left-solid

    We recently trusted Soapbox with our full company rebranding , one of our most important investments to date, including a full brand design, high performance website integrating with our current systems & a range of traditional marketing materials – all of which the team delivered exactly to our very high expectations.

    From the initial meeting, Andy & the team understood our vision & they were always extremely responsive to our requests, showing extreme patience with our constantly changing ideas, right up to the launch day. We would like to sincerely thank the full Soapbox team and would happily recommend their services to anyone.

    Kelly Residential Profile
    Fraser Kelly
    Director
    Kelly Residential Mockup 1.2
  • quote-left-solid

    I want to extend my heartfelt gratitude to Andy Hart and the incredible team at Soapbox Digital Media Glasgow for our stunning new website!

    I truly believe we now have the most modern and updated website in our industry. This transformation not only enhances our clients’ ability to navigate and discover the services that best suit their needs, but it also reinforces our commitment to leading the way in customer experience with cutting-edge features. Thank you, Andy and team, for making this vision a reality!

    Jordan Grant
    Jordan Grant
    Managing Director
    GGM Mockup
  • quote-left-solid

    Andy Hart and his team have become an integral part of the successful implementation of Accountants Plus’ ambitious growth plan.

    We depend on Andy and his team to collaborate with us on website content and updates, SEO input, Social Media pages and posts, email campaigns, branded merchandise. From design to execution, all wrapped in sensible advice from Andy.

    Accountants Plus Profile
    Bryan Wood
    Founder and Senior Partner
    Accountants Plus Mockup Collection
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    Soapbox have been dealing with all my fliers, websites, and vehicles graphics for over ten years now. Great guys, great team to work with. The guys always lend a real personal experience and are happy to keep me up to date with the digital side of things and help me put together design ideas for my marketing.

    Kevin McMillan
    Kevin McMillan
    Owner
    Dino Team Mockup
  • quote-left-solid

    A MASSIVE thank you to all the Soapbox team for their ongoing support with our BakeBox Gifting website. From creation, to content, and all the further developments inbetween! Soapbox are an invaluable extension to any business and offer a wide skill set to help best reflect any website need. Thanks again for all your help in maximising opportunities for business success and growth.

    Jennifer Walker
    Jennifer Walker
    Owner
    Bake Box Mockup
  • quote-left-solid

    I had the pleasure of working with Soapbox Digital Media to design a website for my restaurant, Pendulum. I was impressed with their professionalism, responsiveness, and attention to detail. The end result was a beautiful website that has received positive feedback from customers. I highly recommend Soapbox Digital Media for anyone looking for high-quality web design services, especially if you’re a restaurant owner like myself.

    Pendulum black logo
    Stefano Cardosi
    Managing Director
    pendulum design
Net Zero - carbon reduction
By automating routine tasks through AI, organisations can reduce the need for travel, meetings, or on-site presence, which cuts carbon emissions from transport and helps shrink an organisation’s environmental footprint.
AI Search Ranking Potential Assessment

Are You Ready for the AI (Search) Revolution

Why It Matters to Your Business

AI-powered search is reshaping how customers discover and shortlist boiler companies. When someone searches for ‘gas boiler replacement near me’ or ‘combi boiler installation cost’, they increasingly get AI-generated overviews that pull from a select few websites rather than showing ten blue links. If your site isn’t AI-readable, you’re invisible in these critical moments when customers are ready to buy.

This matters because boiler replacements are high-value purchases where customers do extensive research before choosing a supplier. AI systems need to read your content without JavaScript, understand your services through clear headings and schema, and access your pages via bot permissions. Get this right, and you capture qualified demand at lower acquisition costs. Get it wrong, and competitors with AI-optimised sites will steal your organic traffic and revenue.

How You Are Doing

Score: 4/10

Your site has some strong foundations with substantial visible text content (over 16,000 characters in raw HTML) and proper heading structure, but critical AI accessibility issues are holding you back. The JavaScript warning detected means LLMs may struggle to access interactive content, and we cannot verify whether AI bots like GPTBot and Google-Extended are blocked by your robots.txt file – a potential showstopper for AI search visibility.

What You Are Doing Well

  • Substantial visible text content (16,000+ characters) available in raw HTML without needing JavaScript execution
  • Clear heading hierarchy with H1, H2, and H3 tags supporting semantic content structure
  • Structured data implemented via JSON-LD schema for LocalBusiness, Organization, and WebPage
  • Meta description present and descriptive for search engines
  • Open Graph and Twitter Card metadata implemented for social sharing signals
  • Alt attributes included for images enhancing multimedia accessibility

Where You Can Do Better

  • Verify AI bot access in robots.txt file (Action). AI systems cannot index content if blocked by robots directives (Why). Check your robots.txt at your domain root and ensure GPTBot, ChatGPT-User, and Google-Extended are not disallowed (How). Target: All major AI bots permitted to crawl (Metric).
  • Reduce JavaScript dependency for core content (Action). LLMs read static HTML and ignore JavaScript-rendered content, missing your key service information (Why). Move essential boiler service descriptions, pricing guides, and contact forms into the DOM rather than JS widgets (How). Target: Zero JavaScript warnings and all service content visible in page source (Metric).
  • Expand structured data schema coverage (Action). AI systems use schema to understand service offerings and generate rich snippets in AI overviews (Why). Add Product schema for boiler models, FAQ schema for common queries, and HowTo schema for installation guides (How). Target: 5+ schema types covering core services (Metric).
  • Create dedicated FAQ sections for common queries (Action). AI systems pull FAQ content for direct answers in chat interfaces and overviews (Why). Build pages addressing ‘boiler replacement cost’, ‘combi vs system boiler’, ‘boiler installation time’ with structured Q&A format (How). Target: 20+ FAQs covering customer journey from research to installation (Metric).
  • Add visible content freshness indicators (Action). AI systems favour recently updated content for current information (Why). Include ‘Last updated’ dates on service pages and refresh content quarterly with current pricing and regulations (How). Target: All key pages updated within 90 days (Metric).
  • Implement video transcripts for installation guides (Action). AI cannot parse video content without text transcripts, missing valuable how-to information (Why). Add full text transcripts below embedded videos or in expandable sections (How). Target: 100% of videos have complete transcripts (Metric).
  • Increase internal linking between related services (Action). AI systems use internal links to understand topic relationships and site authority (Why). Link boiler installation pages to maintenance services, emergency repairs to annual servicing (How). Target: 10+ contextual internal links per service page (Metric).
  • Optimise for local entity coverage (Action). AI systems need clear geographic and service entity signals for local search results (Why). Include area names in headings, create location-specific service pages, mention local landmarks and postcodes (How). Target: Primary service areas covered with dedicated pages and 50+ local entities mentioned (Metric).

Summary of Findings

Signal Value Status / Notes Why it matters
No-JS visible text length 16,000+ chars ✓ Strong content volume LLMs can read substantial content without JavaScript
JavaScript warning detected Present ⚠ May block AI access Interactive content may be invisible to AI systems
H1 heading present Yes ✓ Clear page structure AI systems understand main page topic
H2/H3 headings Multiple ✓ Good hierarchy Semantic structure helps AI parse content sections
Schema types detected LocalBusiness, Organization, WebPage ✓ Basic coverage AI understands business type and contact info
Meta description Present ✓ Search optimised Provides summary for AI overview generation
Open Graph metadata Implemented ✓ Social signals Enhances content sharing and some AI tool recognition
Image alt attributes Present ✓ Accessibility covered AI can understand image content and context
AI bots access (GPTBot, Google-Extended) Not detected ⚠ Requires manual verification Essential for AI search indexing and ranking
FAQ sections Not detected ⚠ Missing AI-friendly content AI systems prefer FAQ format for direct answers
Video transcripts Not detected ⚠ Multimedia accessibility gap AI cannot parse video content without text
Content freshness indicators Not detected ⚠ No visible update dates AI systems favour recently updated content

Additional notes

  • Manual robots.txt verification required – check https://yourdomain.com/robots.txt to ensure AI bots are not blocked
  • Consider implementing hreflang tags if serving multiple geographic markets with localised content
  • Page speed optimisation may improve AI crawl efficiency and user experience

Action Checklist

Task Priority Estimated Time Difficulty
Check robots.txt for AI bot access Critical 5 minutes Easy
Reduce JavaScript dependency for core content High 4-6 hours Medium
Add FAQ schema and content sections High 3-4 hours Medium
Expand structured data schema types Medium 2-3 hours Medium
Add video transcripts Medium 1-2 hours per video Easy
Implement content freshness indicators Medium 1-2 hours Easy
Increase internal linking between services Low 2-3 hours Easy
Create location-specific service pages Low 6-8 hours Medium
AI Search Ranking Potential Assessment

Good visible content and schema but AI bot access blocked by JavaScript issues and unclear robots.txt. Missing FAQ, transcripts, and freshness signals reduce AI search visibility.

View our web services

Roadmap to Recovery

Your Personal Website To-Do List

Worried about the findings identified in this website audit? Ready to get back on track and make your website start working for you and your business?

Fear not, we’re not just here to find problems, we’re here to provide solutions and by following this comprehensive checklist of required tasks, your website health and performance will soon be unrecognisable

What’s the problem Why does it matter How to Fix it
Unused JavaScript causing 1640ms mobile load delay Removes 1.6 seconds of render blocking; improving LCP increases conversions by 1-2% per 100ms Bundle analysis with webpack-bundle-analyzer, remove dead code, implement code splitting
Redirect chains adding 1381ms load time Direct navigation improves crawl efficiency and user experience; reduces server trips Map redirect chains, implement direct canonical URLs, update internal linking
Unused CSS causing 750ms mobile load delay Removes render-blocking stylesheets; faster initial paint improves perceived performance CSS audit with PurgeCSS, extract critical CSS inline, load remaining CSS asynchronously
Missing critical resource preload for hero content Prioritises above-fold render; improves LCP and user engagement Add preload links for hero images, fonts, critical CSS in HTML head
Inefficient JavaScript execution causing high TBT (390ms) Reduces TBT; improves perceived responsiveness during page load Defer non-critical scripts, use requestIdleCallback, implement lazy loading
Lack of server-side rendering for critical content Delivers immediate HTML for mobile SEO and AI indexing Set up SSR with Next.js/Nuxt or static generation for key pages
Static assets not aggressively cached on CDN Reduces repeat load times; improves crawl budget efficiency Configure cache-control max-age=31536000 for versioned assets; enable Brotli compression
Low-value third-party scripts causing mobile TTI delays Each removed script improves mobile TTI and reduces render blocking Audit scripts, move analytics server-side, defer marketing pixels
Images not using responsive loading and modern formats Reduces mobile data transfer; improves LCP Implement WebP/AVIF with fallbacks, responsive srcset, lazy load below fold images
No field monitoring for real Core Web Vitals data Actual user metrics essential for measuring ROI and ranking factors Implement web-vitals library, Google Analytics 4 CWV tracking
Slow database queries and API response times Faster server response improves mobile TTFB Query optimisation, API caching, database indexing review
No service worker for offline-first caching Provides instant repeat loads; improves user experience and engagement Implement service worker with Workbox, cache-first strategy for static assets
Large initial JavaScript payload causing slow parse and load Faster initial parse reduces mobile render blocking Route-based code splitting, dynamic imports, intersection observer lazy loading
Web font loading causing render blocking and invisible text Improves perceived performance metrics and user experience Use font-display swap, preload key fonts, subset font files
Render-blocking CSS for above-fold content Dramatically improves mobile FCP Use critical CSS tools to extract and inline <15KB critical styles, async load remaining CSS
AI bots may be blocked by robots.txt Blocks essential AI search indexing and ranking Verify and ensure GPTBot, ChatGPT-User, Google-Extended not disallowed in robots.txt
High JavaScript dependency for core content LLMs miss key content rendered via JavaScript, reducing AI visibility Move essential content into static HTML DOM rather than JS widgets
Limited structured data schema coverage AI uses schema to generate rich snippets and understand services Add Product, FAQ, HowTo schema to cover core services
Missing FAQ sections with structured Q&A AI prefers FAQ format for direct answers Create pages with 20+ FAQs addressing customer journey using structured Q&A format
Absent visible content freshness indicators AI favors recent content for rankings Add ‘Last updated’ dates on service pages; refresh content quarterly
No video transcripts for installation guides AI cannot parse video content without transcripts Add full text transcripts below embedded videos or expandable sections
Insufficient internal linking between related services AI uses links for topic relationships and site authority Link boiler installation pages to maintenance, emergency repairs to servicing pages
Poor local entity coverage signals AI needs clear geographic/service signals for local search results Add area names in headings, create location-specific pages, mention landmarks and postcodes
Homepage missing canonical tag Prevents duplicate content issues and consolidates ranking signals Add self-referential <link rel=’canonical’ href=’https://yourdomain.com/’>, ensure correct protocol/subdomain
Homepage missing meta description Missed opportunity to improve click-through from search results Create compelling meta description (120-155 chars) with key benefits and A/B test variants
Multiple H1 tags on homepage Confuses search engines; dilutes page focus and SEO strength Consolidate to single H1 with core service keywords; convert duplicates to H2 or remove
13.8% of homepage images missing alt text Reduces accessibility and SEO value from trust and business imagery Add descriptive alt text to all images especially Trustpilot and Google review graphics
Missing Open Graph and Twitter Card meta tags Leads to unattractive social media shares, lowering referral traffic Add OG tags for title, description, image and Twitter Card meta tags (summary_large_image)
Incomplete schema markup details Reduces visibility in rich results and local pack listings Verify completeness of business details in schema; add sameAs for social profiles; test with Rich Results tool
Missing standard security headers Affects user trust and can cause browser warnings, reducing conversions Implement Strict-Transport-Security, Content-Security-Policy, X-Frame-Options, X-Content-Type-Options headers
Landing page lacks prominent above-the-fold CTA Missed immediate conversion opportunities; lowers lead volume Add large, contrasting ‘Get My Free Quote’ button above fold on mobile
Lead capture form too long (7+ fields) High friction reduces form completion rate Reduce to 4-5 essential fields; replace open-text with radio buttons
No sticky CTA on mobile Missed persistent conversion touchpoints, reduced conversions Add floating sticky ‘Call Now’ or ‘Get Quote’ button on mobile
Phone number not tap-to-call on mobile Lost immediate contact opportunities in emergencies Make phone number clickable with tel: link for mobile devices
Trust signals not positioned near form Reduces trust at decision points, increasing abandonment Place testimonials and certifications adjacent to lead capture form
No urgency or countdown timers on sale messaging Weakens conversion motivation from scarcity or FOMO Add real-time countdown timers reinforcing limited stock offers
Weak, generic CTA button text (‘Send your request’) Lower click-through and motivation to convert Use benefit-driven text like ‘Get My Fixed Price Quote in 24 Hours’
Navigation menu distracts from conversion goal Diverts users, increasing bounce rate Hide or reduce navigation options on landing pages to focus on primary CTA
No inline form validation Leads to user errors and form abandonment Add inline validation with instant field completion feedback
No GA4 conversion tracking implemented Cannot measure improvements or optimize conversions Set up GA4 events for form starts, completions, and phone clicks
The Time to Act is Now
Help Your Business to Thrive Online

Your website is the digital face of your business, and right now, it’s working harder than it should just to keep up. Every slow load, unclear headline, and missing trust signal is costing you visibility, enquiries, and ultimately, revenue.

The good news? You already have the customers searching for what you offer. With the right structure, content, and performance improvements, your website can convert those clicks into consistent, qualified leads.

At Soapbox Digital Media, we specialise in turning underperforming websites into powerful marketing assets that work as hard as you do. From lightning-fast builds using Bricks Builder to search-optimised content written for real humans (and Google’s AI systems), our team knows exactly how to turn this audit’s recommendations into measurable results.

You’re welcome to take this report and hand it to your current developer. Everything’s laid out for them in black and white. But if you’d need a partner who can deliver these changes quickly, properly, and with proven results, we’d love to help.

Your website can be your best salesperson. Let’s make sure it’s doing its job.

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Websites that perform. Results that matter.

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